Privacy Policy
Last updated: November 22, 2025
Ospiria, LLC operates the website https://www.ospiria.com (the "Site") and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site and interact with our services. By accessing or using the Site, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect personal information from users in the United States to provide and improve our services. The types of information we may collect include:
- Personal Identification Information: Name, phone number, email address, mailing address.
- Contact Preferences: Your preferences regarding communications and marketing.
- Other Information: Information you provide to us through inquiries, feedback, or any other communications with us.
We do not collect sensitive personal information through our website.
In addition to information you provide directly, we may also collect personal information about you from third-party sources to better serve your needs.
2. How We Use Your Information
We may use the personal information we collect for the following purposes:
- To Provide Services: Deliver and facilitate the delivery of services you request.
- To Improve Our Services: Evaluate and improve our services, products, marketing, and user experience.
- To Manage Orders: Fulfill and manage user orders and transactions.
- To Request Feedback: Solicit feedback and conduct surveys to improve our services.
- To Provide Customer Support: Respond to inquiries, requests, and offer support.
- To Send Administrative Information: Send you administrative communications related to your account or transactions.
- To Send Marketing Communications: Send you marketing and promotional messages (with your consent), including updates, offers, and other communications about our services.
3. Marketing Communications
You can choose to unsubscribe from our marketing and promotional communications at any time. To unsubscribe, you can:
- Email: Contact us at info@ospiria.com.
- SMS: Text UNSUBSCRIBE to 888-577-3745 to opt-out from receiving further text messages.
4. Sharing and Disclosure of Personal Information
We may disclose, sell, or share your personal information with third parties, business affiliates, or partners for legitimate business purposes only, such as to:
- Facilitate Business Operations: Share information with vendors, suppliers, or service providers that assist in delivering our services (e.g., payment processors, customer service providers).
- Comply with Legal Obligations: Disclose information if required by law, court order, or legal process.
5. Third-Party Payment Processors
We accept payments online through our third-party payment processor, Stripe. When you make a purchase, you will be directed to their secure platform to complete your payment. Stripe has its own privacy policy that governs its use of your information, and you can review it here.
6. Cookies and Tracking Technologies
We may use cookies and other tracking technologies to collect information about your use of our Site. This information helps us analyze trends, administer the Site, and improve your user experience. You can control cookies through your browser settings.
7. Data Security
We use commercially reasonable efforts to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission or storage method is 100% secure, and we cannot guarantee the absolute security of your information.
8. Your Rights and Choices
- Access and Update Your Information: You can request to view, correct, or delete your personal information by contacting us directly.
- Opt-Out: You can opt-out of receiving marketing communications as described in the "Marketing Communications" section.
9. Children's Privacy
Our Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete that information.
10. Links to other Websites
Although this website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.
You should carefully review the legal statements and other conditions of use of any website which you access through a link from this website. Your linking to any other off-site pages or other websites is at your own risk.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Email: info@ospiria.com
- Contact Form: https://www.ospiria.com/contactus
Website Terms & Conditions
Last updated: November 22, 2025
This website is produced by Ospiria, LLC, operating under the trade name Ospiria Training & Consulting ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of the website https://www.ospiria.com (the "Site"). By accessing, browsing, or using the Site, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you should not use the Site.
1. Acceptance of Terms
By using the Site, you agree to these Terms and Conditions, which form a binding legal agreement between you and Ospiria, LLC. We reserve the right to modify, update, or change these Terms at any time. Such changes will take effect immediately upon posting on this page, and it is your responsibility to review these Terms periodically.
2. Use of the Site
You agree to use the Site for lawful purposes only and in accordance with these Terms. You may not use the Site in any way that could harm, disable, or impair the Site or interfere with any other party’s use of the Site.
3. Prohibited Activities
By using the Site, you agree not to engage in the following prohibited activities:
- Illegal Activities: Using the Site for any unlawful, fraudulent, or criminal purpose, or in violation of any applicable laws, regulations, or third-party rights.
- Malicious Activities: Introducing viruses, malware, spyware, or any other harmful code or software that could harm or disrupt the Site, its users, or its operations.
- Impersonation: Attempting to impersonate another person, organization, or entity, including the use of false information.
- Data Harvesting: Collecting or attempting to collect personal information or data from other users without their consent.
- Spamming: Engaging in unsolicited marketing or promotional activities, including sending unsolicited emails or messages to other users.
- Disrupting the Site: Interfering with the proper functioning of the Site, including manipulating the Site's infrastructure, or accessing the Site through any unauthorized means (e.g., hacking, data scraping).
4. Intellectual Property
All content on the Site, including but not limited to text, images, graphics, logos, software, and other materials, is owned by Ospiria, LLC or its licensors and is protected by copyright and other intellectual property laws. You may not use, copy, distribute, or reproduce any content from the Site without our prior written consent, except for personal, non-commercial use.
5. Account Registration
Certain features of the Site may require you to register an account. You agree to provide accurate, current, and complete information during the registration process and to maintain the confidentiality of your account credentials. You are solely responsible for all activities under your account.
6. Customer Information and Privacy
We collect the following personal information when you use our services: your name, address, phone number, email, and the services provided. This information is used to process your transactions, fulfill your service requests, and communicate with you.
We are committed to protecting your privacy. Please review our Privacy Policy for details on how we collect, use, and safeguard your personal information.
7. Payments for Services
When you use the Site to purchase services, you agree to provide accurate and valid payment information. Ospiria, LLC collects one-time payments for services rendered. All payments are processed through secure third-party payment gateways.
By providing payment information, you authorize Ospiria, LLC to charge the specified amount for the requested service. All payments are final and non-refundable, except where required by law or where services were not provided.
8. User-Generated Content
If you submit content to the Site, including reviews, comments, or feedback, you grant Ospiria, LLC a worldwide, royalty-free, non-exclusive license to use, modify, and display such content in any media for any purpose. You represent that you have all necessary rights to submit such content and that it does not infringe on any third-party rights.
9. Third-Party Links
The Site may contain links to third-party websites that are not owned or controlled by Ospiria, LLC. We are not responsible for the content, privacy practices, or services provided by these third-party websites. We encourage you to review the terms and privacy policies of any third-party websites you visit.
10. Disclaimers
The Site is provided "as is" and "as available" without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Site will be uninterrupted, error-free, or secure.
11. Limitation of Liability
To the fullest extent permitted by law, Ospiria, LLC and its affiliates, employees, agents, or partners shall not be liable for any direct, indirect, incidental, special, or consequential damages, or any loss of profits, data, or other intangible losses arising from your use of the Site or the services offered through the Site.
12. Indemnification
You agree to indemnify, defend, and hold harmless Ospiria, LLC, its affiliates, employees, agents, and partners from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Site, your violation of these Terms, or your infringement of any third-party rights.
13. Termination
We reserve the right to suspend or terminate your access to the Site at any time, without notice, for any reason, including if we believe you have violated these Terms. Upon termination, your right to use the Site will immediately cease.
14. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law principles. Any disputes arising out of or related to these Terms shall be resolved in the state or federal courts located in Kendall County, Illinois.
15. Changes to Terms
We may update these Terms from time to time. When changes are made, we will post the updated Terms on this page and update the "Last Updated" date. By continuing to use the Site after any changes are made, you accept and agree to the updated Terms.
16. Contact Information
If you have any questions about these Terms and Conditions or need to contact us for any reason, please reach out to us at:
Email: info@ospiria.com
Phone: 331-999-7900
Mailing Address:
Ospiria, LLC
18 W. Main Street, #210
Plano, IL 60545, USA
SMS/MMS Terms & Conditions
Last updated: November 22, 2025
By subscribing to or participating in the SMS and MMS messaging service provided by Ospiria, LLC, operating under the trade name Ospiria Training & Consulting ("we," "us," or "our"), you agree to the following terms and conditions. These terms apply to all text messages (SMS) and multimedia messages (MMS) sent by us to your mobile device.
1. Program Overview
By opting into the SMS and MMS messaging program, you consent to receive promotional messages, service updates, and customer service interactions from Ospiria, LLC and Ospiria Training & Consulting via text messages sent to your mobile device. The messages may include, but are not limited to, promotional offers, reminders, and customer support communications.
2. Opt-In
To opt into receiving SMS and MMS messages, you may sign up through our website, verbally with a customer service representative, or by other methods provided by Ospiria, LLC. By providing your mobile number and subscribing, you consent to receive text messages at the phone number you provided, including marketing messages and service-related content.
3. Opt-Out
If you no longer wish to receive SMS or MMS messages, you can easily opt-out at any time by texting STOP to 888-577-3745. Upon receiving your "STOP" request, we will send a reply confirming that you have been unsubscribed from receiving further messages. Please note that message frequency may vary depending on the service or promotion.
4. Help and Support
If you need assistance or have any questions about the SMS and MMS program, you can text HELP to 888-577-3745 for help. You will receive a response with further instructions or clarification about the service.
5. Message Frequency
Message frequency may vary based on the nature of the communications, including promotions, service updates, or customer service interactions. You may receive a limited number of messages depending on your subscription or participation in specific promotions.
6. Message and Data Rates
Standard message and data rates may apply to SMS and MMS messages sent to and received from Ospiria, LLC. These charges are imposed by your mobile carrier and are not the responsibility of Ospiria, LLC. Please check with your mobile provider to understand any applicable fees that may apply to your device plan.
7. Privacy
Your privacy is important to us. By opting into our SMS and MMS messaging service, you acknowledge and agree to the collection of your mobile number and other information as described in our Privacy Policy. We do not sell or share your personal information with third parties except as required by law or as necessary to fulfill the service you have requested.
8. Limitation of Liability
By participating in the SMS and MMS program, you agree that Ospiria, LLC, nor your mobile carrier, are not responsible for any delays or failures in receiving messages due to factors outside of our control, such as technical issues with your mobile carrier or device. We are not responsible for any costs or damages arising from your participation in the Program.
9. Modifications
We reserve the right to modify or discontinue the SMS and MMS program at any time, including changing message frequency, content, or the terms of participation. If these changes affect you, we will notify you via SMS, email, or other appropriate methods.
10. Questions or Concerns
If you have any questions or concerns regarding the SMS and MMS messaging program or these terms and conditions, please contact us at:
Email: info@ospiria.com
Phone: 331-999-7900
Mailing Address:
Ospiria, LLC
18 W. Main Street, #210
Plano, IL 60545, USA
11. Agreement
By opting into the SMS and MMS messaging program, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree with these terms, please do not subscribe to or participate in the Program.